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Promblem when set up

My Ubuntu is Ubuntu 16.04.5. I didn't use any conda enviroment.
When I enter make install ,the log is followed:

make install starting.
--2019-01-11 10:14:20--
Resolving (
Connecting to (||:913... connected.
Proxy request sent, awaiting response... 200 OK
Length: 966651 (944K) [application/x-gzip]
Saving to: ‘NCSDK-’

NCSDK- 100%[===================>] 944.00K 394KB/s in 2.4s

2019-01-11 10:14:23 (394 KB/s) - ‘NCSDK-’ saved [966651/966651]

Movidius Neural Compute Toolkit Setup.
Checking OS and version...
Your current combination of linux distribution and distribution version is not officially supported!


  • 5 Comments sorted by Votes Date Added
  • Hi @Delia
    Do you have the 32-bit version of Ubuntu 16.04?

    You can see which version you have by going to Settings > Details

    Best regards,

  • It's 64-bit version of Ubuntu16.4 :'(
    Is there any other way to fix it except rebuild the system?

  • Hi @Delia

    Can you run the command lsb_release -a? If not, you don't have the lsb_core package. To install the package, run sudo apt-get install lsb-core.
    Then try to reinstall the NCSDK again. Please let me know if this information was helpful


  • I can't install lsb-core. The log is followed:
    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    lsb-core is already the newest version (9.20160110ubuntu0.2).
    0 upgraded, 0 newly installed, 0 to remove and 7 not upgraded.
    1 not fully installed or removed.
    After this operation, 0 B of additional disk space will be used.
    Do you want to continue? [Y/n] Y
    Setting up lsb-core (9.20160110ubuntu0.2) ...
    /var/lib/dpkg/info/lsb-core.postinst: 66: /var/lib/dpkg/info/lsb-core.postinst: py3compile: not found
    dpkg: error processing package lsb-core (--configure):
    subprocess installed post-installation script returned error exit status 127
    Errors were encountered while processing:
    E: Sub-process /usr/bin/dpkg returned an error code (1)

  • When I type:lsb_release -a.
    The log is:
    bash: /usr/bin/lsb_release: /usr/bin/python3: bad interpreter: No such file or directory

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