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Promblem when set up

My Ubuntu is Ubuntu 16.04.5. I didn't use any conda enviroment.
When I enter make install ,the log is followed:
`./uninstall-opencv.sh

make install starting.
./install.sh
--2019-01-11 10:14:20-- https://downloadmirror.intel.com/28192/eng/NCSDK-1.12.01.01.tar.gz
Resolving child-prc.intel.com (child-prc.intel.com)... 10.239.4.80
Connecting to child-prc.intel.com (child-prc.intel.com)|10.239.4.80|:913... connected.
Proxy request sent, awaiting response... 200 OK
Length: 966651 (944K) [application/x-gzip]
Saving to: ‘NCSDK-1.12.01.01.tar.gz’

NCSDK-1.12.01.01.ta 100%[===================>] 944.00K 394KB/s in 2.4s

2019-01-11 10:14:23 (394 KB/s) - ‘NCSDK-1.12.01.01.tar.gz’ saved [966651/966651]

NCSDK-1.12.01.01/
NCSDK-1.12.01.01/ncsdk-x86_64/
NCSDK-1.12.01.01/ncsdk-x86_64/udev/
NCSDK-1.12.01.01/ncsdk-x86_64/udev/97-usbboot.rules
NCSDK-1.12.01.01/ncsdk-x86_64/api/
.....
NCSDK-1.12.01.01/requirements_apt.txt
Movidius Neural Compute Toolkit Setup.
Checking OS and version...
Your current combination of linux distribution and distribution version is not officially supported!
`

Comments

  • 9 Comments sorted by Votes Date Added
  • Hi @Delia
    Do you have the 32-bit version of Ubuntu 16.04?

    You can see which version you have by going to Settings > Details

    Best regards,
    Sahira

  • It's 64-bit version of Ubuntu16.4 :'(
    Is there any other way to fix it except rebuild the system?

  • Hi @Delia

    Can you run the command lsb_release -a? If not, you don't have the lsb_core package. To install the package, run sudo apt-get install lsb-core.
    Then try to reinstall the NCSDK again. Please let me know if this information was helpful

    Regards,
    Sahira

  • I can't install lsb-core. The log is followed:
    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    lsb-core is already the newest version (9.20160110ubuntu0.2).
    0 upgraded, 0 newly installed, 0 to remove and 7 not upgraded.
    1 not fully installed or removed.
    After this operation, 0 B of additional disk space will be used.
    Do you want to continue? [Y/n] Y
    Setting up lsb-core (9.20160110ubuntu0.2) ...
    /var/lib/dpkg/info/lsb-core.postinst: 66: /var/lib/dpkg/info/lsb-core.postinst: py3compile: not found
    dpkg: error processing package lsb-core (--configure):
    subprocess installed post-installation script returned error exit status 127
    Errors were encountered while processing:
    lsb-core
    E: Sub-process /usr/bin/dpkg returned an error code (1)

  • When I type:lsb_release -a.
    The log is:
    bash: /usr/bin/lsb_release: /usr/bin/python3: bad interpreter: No such file or directory

  • I have fixed the upper problem.
    But when I type:lsb_release -a.
    The log is:
    ModuleNotFoundError: No module named 'lsb_release'
    When I type :sudo apt-get install lsb-core
    The log is:
    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    lsb-core is already the newest version (9.20160110ubuntu0.2).
    0 upgraded, 0 newly installed, 0 to remove and 7 not upgraded.
    1 not fully installed or removed.
    After this operation, 0 B of additional disk space will be used.
    Then I make install again,The Error is the same:
    Your current combination of linux distribution and distribution version is not officially supported!

  • Hi @Delia

    According to the output log: /var/lib/dpkg/info/lsb-core.postinst: 66: /var/lib/dpkg/info/lsb-core.postinst: py3compile: not found, I think your python3 installation is corrupted. Try re installing your python3 module, then re installing the NCSDK.

    Best Regards,
    Sahira

  • I have fixed the python3.
    But when I type:lsb_release -a.
    The log is:
    ModuleNotFoundError: No module named 'lsb_release'
    When I type :sudo apt-get install lsb-core
    The log is:
    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    lsb-core is already the newest version (9.20160110ubuntu0.2).
    0 upgraded, 0 newly installed, 0 to remove and 7 not upgraded.
    1 not fully installed or removed.
    After this operation, 0 B of additional disk space will be used.
    Then I make install again,The Error is the same:
    Your current combination of linux distribution and distribution version is not officially supported!

  • @Delia @Sahira_at_Intel ,

    Another way to check the Ubuntu version is with the following command: cat /etc/*release. Not sure what could be causing the problem, hopefully we can narrow it down and fix it. May I ask which version of the NCSDK are you trying to install (v1 or v2)? By any chance do you have OpenCV built and installed prior installing the NCSDK?

    Regards,
    @Luis_at_Intel

This discussion has been closed.